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Home Restaurants Coffee Shops Mugg and Bean (Gateway)

Mugg and Bean (Gateway) Hot

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4.2 (20 Reviews)

    Mugg and Bean (Gateway) http://yowzit.com/za/coffee-shops/3985-mugg-a...
    The first of three entries from the famous group and why not? If you are going to serve what some REVIEWERS call the "greatest food on earth" and "one of the best in the business" then you are doing s...
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    The first of three entries from the famous group and why not? If you are going to serve what some REVIEWERS call the "greatest food on earth" and "one of the best in the business" then you are doing something right. This Mugg & Bean is located at the Gateway Shopping Centre in Umhlanga, Durban. It is a home away from home or an office away from the office – the perfect meeting place.
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    User reviews

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    Average user rating from: 20 user(s)

    Overall Rating 
     
    4.2
    Quality  
     
    4.5  (20)
    Price 
     
    3.8  (20)
    Ambience 
     
    4.1  (20)
    Service 
     
    4.5  (20)
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    Ratings (the higher the better)
    • Quality
    • Price
    • Ambience
    • Service
    Comments
    I have been to Mugg and Bean Gateway several times for business and pleasure and on every occassion I have been greeted with respect and always made to feel at home. Their is never an issue if I need a plug point asap, I sometimes sit there for 3 - 5 hours and no issues whatsover. You guys are tops, don't change a thing.
    Overall Rating 
     
    5.0
    Quality  
     
    5.0
    Price 
     
    5.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Vanessa Cousins Reviewed by Vanessa Cousins April 03, 2014
    Top 500 Reviewer  -   View all my reviews (13)

    Home away from Home

    I have been to Mugg and Bean Gateway several times for business and pleasure and on every occassion I have been greeted with respect and always made to feel at home. Their is never an issue if I need a plug point asap, I sometimes sit there for 3 - 5 hours and no issues whatsover. You guys are tops, don't change a thing.

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    good place to just go sit and relax and GREAT coffee
    Overall Rating 
     
    5.0
    Quality  
     
    5.0
    Price 
     
    5.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Ansie Botes Reviewed by Ansie Botes February 05, 2014
    Top 50 Reviewer  -   View all my reviews (48)

    Mugg and Bean

    good place to just go sit and relax and GREAT coffee

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    So in general not a fan! The cakes are amazing if you have someone to share a slice with .... but what if you alone ... Do you really want to eat that much cake ???? So guys maybe offer a 'half slice' option (like some venues do with main meals / pastas etc or you will loose me as a customer. Coffee is ok, but yea order it fresh and don't go for the fill it up yourself option! Would I go back ... not so much !
    Overall Rating 
     
    3.0
    Quality  
     
    3.0
    Price 
     
    3.0
    Ambience 
     
    3.0
    Service 
     
    3.0
    Adam Collingwood Reviewed by Adam Collingwood January 28, 2014
    Top 50 Reviewer  -   View all my reviews (88)

    Coffee well ... Cake MAYBE!

    So in general not a fan! The cakes are amazing if you have someone to share a slice with .... but what if you alone ... Do you really want to eat that much cake ???? So guys maybe offer a 'half slice' option (like some venues do with main meals / pastas etc or you will loose me as a customer. Coffee is ok, but yea order it fresh and don't go for the fill it up yourself option! Would I go back ... not so much !

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    A few times we stopped by to get coffee and something to eat. During peak times it does get busy and you have to wait to be seated. service is good and so is the food.
    Overall Rating 
     
    3.5
    Quality  
     
    4.0
    Price 
     
    3.0
    Ambience 
     
    3.0
    Service 
     
    4.0
    Puvan Reviewed by Puvan January 27, 2014
    Last updated: January 27, 2014
    Top 100 Reviewer  -   View all my reviews (35)

    Busy but nice

    A few times we stopped by to get coffee and something to eat. During peak times it does get busy and you have to wait to be seated. service is good and so is the food.

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    Nice place to have a cup of coffee or tea with your friends.. Staffs are friendly, good food and great service..
    Overall Rating 
     
    4.3
    Quality  
     
    5.0
    Price 
     
    4.0
    Ambience 
     
    4.0
    Service 
     
    4.0
    Lal Reviewed by Lal July 18, 2013
    Top 500 Reviewer  -   View all my reviews (5)

    Always good

    Nice place to have a cup of coffee or tea with your friends.. Staffs are friendly, good food and great service..

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    We all have seen the mugg and bean adverts on tv lately, with promises of quality food. in January of 2013 i visited the Gateway branch, and what a lovely experience. food was to the promised standard, service was great, waiter was outstanding. i would visit again, no doubt.
    Overall Rating 
     
    4.8
    Quality  
     
    5.0
    Price 
     
    4.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Natasha Fox Reviewed by Natasha Fox July 18, 2013
    Top 500 Reviewer  -   View all my reviews (6)

    A while ago, but the service had an impact

    We all have seen the mugg and bean adverts on tv lately, with promises of quality food. in January of 2013 i visited the Gateway branch, and what a lovely experience. food was to the promised standard, service was great, waiter was outstanding. i would visit again, no doubt.

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    i always know i can't go wrong when i get my coffe and muffin from Mugg & Bean . waaaooo those big muffins you can't ask for more really. Good service at all time. I can proudly recommend this place
    Overall Rating 
     
    5.0
    Quality  
     
    5.0
    Price 
     
    5.0
    Ambience 
     
    5.0
    Service 
     
    5.0
    Happy Mphahlele Reviewed by Happy Mphahlele June 13, 2013
    Top 1000 Reviewer  -   View all my reviews (1)

    Mugg and Bean (Gateway)

    i always know i can't go wrong when i get my coffe and muffin from Mugg & Bean . waaaooo those big muffins you can't ask for more really. Good service at all time. I can proudly recommend this place

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    Outstanding service, you really get your monies worth with mugg and bean and youll never leave hungry, anything they serve is massive and delicious
    Overall Rating 
     
    4.5
    Quality  
     
    5.0
    Price 
     
    3.0
    Ambience 
     
    5.0
    Service 
     
    5.0

    Never go hungry again

    Outstanding service, you really get your monies worth with mugg and bean and youll never leave hungry, anything they serve is massive and delicious

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    Always awesome coffee... portions are alway way too big... I always end up with a doggy bag... sometimes is way too noisy when gateway is busy!
    Overall Rating 
     
    3.5
    Quality  
     
    4.0
    Price 
     
    4.0
    Ambience 
     
    2.0
    Service 
     
    4.0

    Awesome coffee

    Always awesome coffee... portions are alway way too big... I always end up with a doggy bag... sometimes is way too noisy when gateway is busy!

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    I have visited the coffee shop on many occasions (peak and off peak)and have found it to be busy all the time, with the staff being too busy to give you quality service, and the noise levels being quite high. There's also a long wait for your food and the seating is very cramped. One on occasion the waiter served my lactose intolerant hubby a smoothie which he insisted that did not contain any dairy products..ooops
    Overall Rating 
     
    3.3
    Quality  
     
    4.0
    Price 
     
    3.0
    Ambience 
     
    3.0
    Service 
     
    3.0
    Annaliza Maharaj Reviewed by Annaliza Maharaj March 31, 2013
    Top 50 Reviewer  -   View all my reviews (99)

    Too busy

    I have visited the coffee shop on many occasions (peak and off peak)and have found it to be busy all the time, with the staff being too busy to give you quality service, and the noise levels being quite high. There's also a long wait for your food and the seating is very cramped. One on occasion the waiter served my lactose intolerant hubby a smoothie which he insisted that did not contain any dairy products..ooops

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