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Home Motor Services Car Dealerships SMG BMW (Canal Walk)

SMG BMW (Canal Walk) Featured Hot

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3.7 (3 Reviews)

    SMG BMW (Canal Walk) http://yowzit.com/za/index.php?option=com_con...
    SMG Cape Town, is one of the finest BMW Dealerships for service, sales, parts and accesories, open six days a week with Saturday servicing for convenience. Loctated at Century city and next to Canal W...
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    SMG Cape Town, is one of the finest BMW Dealerships for service, sales, parts and accesories, open six days a week with Saturday servicing for convenience. Loctated at Century city and next to Canal Walk, this is worth a visit even if it is just for "Dream Building". Tell us what you think of this dealership by writing a Review.

    User reviews

    Average user rating from: 3 user(s)

    Overall Rating 
     
    3.7
    Quality of Information/ Advice 
     
    4.0  (3)
    Friendliness of staff 
     
    3.7  (3)
    Professionalism 
     
    3.7  (3)
    Service 
     
    3.3  (3)
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    Ratings (the higher the better)
    • Quality of Information/ Advice
    • Friendliness of staff
    • Professionalism
    • Service
    Comments
    am hoping to get 1 myself have been in their shoppes n their customer service is good
    Overall Rating 
     
    4.3
    Quality of Information/ Advice 
     
    5.0
    Friendliness of staff 
     
    3.0
    Professionalism 
     
    5.0
    Service 
     
    4.0
    cynthia maribane Reviewed by cynthia maribane July 31, 2013
    Top 500 Reviewer  -   View all my reviews (3)

    BMw

    am hoping to get 1 myself have been in their shoppes n their customer service is good

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    I had my car serviced on Saturday and was not happy with the service received.The following issues were raised:
    1.Book not stamped.
    2.All items not specified in booklet.Had to inform service consultant that they missed an item.
    3.Paid cash but a receipt was not issued as it was a Saturday????.Received a receipt only after informing another service consultant.
    4.Service consultant informed me that a there was something wrong with starting, but could not give me any feedback when i requested more info.
    Overall Rating 
     
    1.8
    Quality of Information/ Advice 
     
    2.0
    Friendliness of staff 
     
    3.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Wayne Coenraad Reviewed by Wayne Coenraad July 22, 2013
      -   View all my reviews (1)

    Unprofessional Service Received

    I had my car serviced on Saturday and was not happy with the service received.The following issues were raised:
    1.Book not stamped.
    2.All items not specified in booklet.Had to inform service consultant that they missed an item.
    3.Paid cash but a receipt was not issued as it was a Saturday????.Received a receipt only after informing another service consultant.
    4.Service consultant informed me that a there was something wrong with starting, but could not give me any feedback when i requested more info.

    Was this review helpful to you? 
    I have never received such excellent service from a motor dealership yet.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Friendliness of staff 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0

    Best service by far

    I have never received such excellent service from a motor dealership yet.

    Was this review helpful to you?