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Riaz
Reviewed by Riaz
 
3.8
Riaz
Reviewed by Riaz
 
3.8
Riaz
Reviewed by Riaz
 
3.0
More..
Home Motor Services Car Dealerships SMG BMW (Canal Walk)

SMG BMW (Canal Walk) Featured Hot

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3.7 (3 Reviews)

    SMG BMW (Canal Walk) http://yowzit.com/za/index.php?option=com_con...
    SMG Cape Town, is one of the finest BMW Dealerships for service, sales, parts and accesories, open six days a week with Saturday servicing for convenience. Loctated at Century city and next to Canal W...
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    SMG Cape Town, is one of the finest BMW Dealerships for service, sales, parts and accesories, open six days a week with Saturday servicing for convenience. Loctated at Century city and next to Canal Walk, this is worth a visit even if it is just for "Dream Building". Tell us what you think of this dealership by writing a Review.

    User reviews

    Average user rating from: 3 user(s)

    Overall Rating 
     
    3.7
    Quality of Information/ Advice 
     
    4.0  (3)
    Friendliness of staff 
     
    3.7  (3)
    Professionalism 
     
    3.7  (3)
    Service 
     
    3.3  (3)
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    Ratings (the higher the better)
    • Quality of Information/ Advice
    • Friendliness of staff
    • Professionalism
    • Service
    Comments
    am hoping to get 1 myself have been in their shoppes n their customer service is good
    Overall Rating 
     
    4.3
    Quality of Information/ Advice 
     
    5.0
    Friendliness of staff 
     
    3.0
    Professionalism 
     
    5.0
    Service 
     
    4.0
    cynthia maribane Reviewed by cynthia maribane July 31, 2013
    Top 500 Reviewer  -   View all my reviews (3)

    BMw

    am hoping to get 1 myself have been in their shoppes n their customer service is good

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    I had my car serviced on Saturday and was not happy with the service received.The following issues were raised:
    1.Book not stamped.
    2.All items not specified in booklet.Had to inform service consultant that they missed an item.
    3.Paid cash but a receipt was not issued as it was a Saturday????.Received a receipt only after informing another service consultant.
    4.Service consultant informed me that a there was something wrong with starting, but could not give me any feedback when i requested more info.
    Overall Rating 
     
    1.8
    Quality of Information/ Advice 
     
    2.0
    Friendliness of staff 
     
    3.0
    Professionalism 
     
    1.0
    Service 
     
    1.0
    Wayne Coenraad Reviewed by Wayne Coenraad July 22, 2013
      -   View all my reviews (1)

    Unprofessional Service Received

    I had my car serviced on Saturday and was not happy with the service received.The following issues were raised:
    1.Book not stamped.
    2.All items not specified in booklet.Had to inform service consultant that they missed an item.
    3.Paid cash but a receipt was not issued as it was a Saturday????.Received a receipt only after informing another service consultant.
    4.Service consultant informed me that a there was something wrong with starting, but could not give me any feedback when i requested more info.

    Was this review helpful to you? 
    I have never received such excellent service from a motor dealership yet.
    Overall Rating 
     
    5.0
    Quality of Information/ Advice 
     
    5.0
    Friendliness of staff 
     
    5.0
    Professionalism 
     
    5.0
    Service 
     
    5.0

    Best service by far

    I have never received such excellent service from a motor dealership yet.

    Was this review helpful to you?